12BET, founded in 2007, is a pioneering igaming company with over a decade of experience delivering multilingual services across Europe and Asia.

Recognized globally and ranked 17th by eGaming Review Magazine’s Annual Power 50, 12BET has become a major force in igaming market.

Built on the core values of sincerity, fairness, and kindness, 12BET provides a secure, reliable, and exceptional entertainment experience for users around the world.

A Safe and Private Environment

We use 128-bit encryption, provided by Thawte, to ensure the security and privacy of your data. We keep all of your information confidential, and we will never share it or sell it to third parties, except in accordance with our Privacy Policy.

Excellence in Customer Care

Available 24 hours a day, 7 days a week, our customer service department are there for you - to help answer your questions and resolve your issues as quickly, politely and efficiently as possible.

Fraud & Security

Customers are only allowed one Account per customer and we perform random security checks to maintain system integrity and fairness. If we find any customers engaging in deceptive practices, we will close their accounts immediately. As per the terms of our licenses and the terms and conditions of our business, funds received through deception may be confiscated and/or retrieved.

Responsible Gaming

12BET is committed to responsible gambling. We believe that customers should enjoy betting with us but we understand that a small percentage of customers sometimes find that they can no longer control their betting behavior. That being the case we encourage customers to inform us as soon as they believe they are having difficulties so that we can provide information on support available

Payments

We offer a variety of secure and easy deposit and cash out options. We adhere to strict "know your customer (KYC)" and anti-money laundering (AML) policies and cooperate with 3rd party financial and regulatory authorities to ensure the highest standards of compliance.

We are very proud of the brand that we have built and would like for you to share our hard-built products and services in a safe, exciting and rewarding environment. We welcome any comments at [email protected]